Privacy Policy

Welcome to Ash v Aura.

1. Who We Are

Ash v Aura is the official website of the DJ duo Ash v Aura, providing information about music releases, playlists, live events, ticket sales, and artist updates.

Website:
https://ashvaura.com

If you have any questions regarding this Privacy Policy, you may contact us through the Contact page on this website.

We may collect the following information when you use our website:

2. Information We Collect

Name
Email address
Account information
Billing details (for ticket purchases)
IP address
Browser and device information
Usage statistics

3. Account Registration

If you create an account on our website, we store the information you provide in your user profile.

You may update or delete your account information at any time, except for your username where applicable.

4. Event Tickets & Orders

When purchasing tickets or products through our website, we collect the information necessary to process your order.

Payment information is processed securely by our payment providers. We do not store your payment card information on our servers.

5. Contact Forms

If you contact us using our forms, we collect the information you submit in order to respond to your request.

6. Comments

When visitors leave comments on our website, we collect the information provided in the comment form, along with the visitor’s IP address and browser user agent. This information helps us detect spam, prevent abuse, and maintain the security of our community.

If you use the Gravatar service, an anonymized hash of your email address may be sent to Gravatar to determine whether your profile is associated with the service. You can review the Gravatar Privacy Policy at:
https://automattic.com/privacy/

Once your comment is approved, your profile picture (if available through Gravatar) and the information you choose to share will be publicly visible alongside your comment.

Please note that comments posted on this website are public. We recommend that you do not include sensitive personal information such as phone numbers, addresses, or financial details in your comments.

We reserve the right to moderate, edit, or remove comments that contain spam, offensive language, illegal content, hate speech, or promotional material unrelated to the discussion.

7. Cookies

We use cookies to:

Keep you logged in
Remember your preferences
Improve website performance
Analyze website traffic
Support shopping cart functionality

8. Analytics

We may use analytics services to understand how visitors use our website.

These services may collect anonymous information such as:

Browser type
Device
Country
Pages visited
Time spent on the website

9. Embedded Content

Pages on this website may include embedded content from third-party services including:

YouTube
Spotify
SoundCloud
Instagram

Embedded content behaves exactly as if you visited those websites directly.

These services may collect information according to their own privacy policies.

10. Media

If users upload images to the website, they should avoid including embedded GPS location data.

Visitors may be able to download and extract location information from uploaded images.

We do not sell or rent your personal information.

Your information may only be shared with trusted service providers necessary to operate the website, such as:

Payment processors
Email services
Spam detection services
Hosting providers

12. Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations.

13. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Request a copy of your stored information

You may contact us through the Contact page to exercise these rights.

14. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

16. Contact

The latest version will always be available on this page.